FAQs

 Where do you ship from and how quickly?

Items will ship from Ponte Vedra, Florida near Jacksonville in approx. 1-3 business days or sooner.

 

Are you a brand or a store?

We make our clothes from design to packaging, personally ensuing quality and fit are on par with the INDIE BLUE name. We sell our brand directly to consumers via this website.

 

Where are you located and where are your clothes made?

We are based in Ponte Vedra, Florida and sell online only at this time. We use ethical, small manufacturers all over the world— based in India, China and Turkey primarily. 

 

What is your return policy?

Most of our items are flexible sizing and we work hard to make them true to size. However, we also know that ordering online can be stressful if you are not sure of sizing, so we offer a brief return window to allow for try-ons.

RETURNS ARE ELIGIBLE FOR STORE CREDIT ONLY. 

We accept merchandise within 21 days of your order being placed for returns, unless the item is a sale item. All sale items are final. 

Returned item must be received within 21 days of your order date, and still be new with tags attached, in original packaging, and not worn or damaged in any way. Shipping charges will not be credited and if shipping was free and the return makes the total order less than the $150 cut-off for free shipping, then a shipping charge will also be factored into the store credit. Return address is INDIE BLUE 90 Fort Wade Rd., Suite 100, Ponte Vedra Beach, FL 32081  ****Please be sure to include suite number.

 

HOW TO COMPLETE YOUR RETURN

Only orders that make it back to us within 21 days of your order date are eligible for store credit. To complete your return, we ask that you email us first to notify us it's coming at Hello@TheIndieBlue.com. If you would like to receive a return label via USPS, please indicate that — label charges will be deducted from store credit.  When mailing, be sure to include the receipt or order number with name, address and email used to purchase.