FAQs

 

Where do you ship from and how quickly?

In stock items will ship from Ponte Vedra, Florida near Jacksonville in approx 3 business days or sooner.

 

How do I care for your products?

As with many handmade pieces, hand washing is recommended as well as air drying. 

 

Are these limited quantity releases?

Small brands have a much larger reach these days thanks to technology and social media. But as a small brand, we have to grow strategically and make sure our quantities meet the demand so we can continue to bring you fresh styles. Our customers have a special place in our hearts!

 

What is your return policy?

We ask that you buy items with the intent to keep. Returns are accepted for items that don't fit correctly only.

We accept merchandise within 21 days of your order being placed for returns, unless the item is marked as final sale. Returned item must be new with tags attached and not worn or damaged in any way. Shipping charges will not be credited and if shipping was free and the return makes the total order less than the $150 cut-off for free shipping, then a shipping charge will also be factored into the refund. Return address is INDIE BLUE 101 Marketside Ave. SUITE 404-7 Ponte Vedra Beach, FL 32081  ****Please be sure to include suite number.

To complete your return, we require you email us first to notify us it's coming at Hello@TheIndieBlue. When mailing, be sure to include the receipt or order number with name, address and email used to purchase.